Cancellations must be submitted 72 hours prior to pickup time via phone or e-mail and there will be no charge for this. Your $1000 pre-authorization hold will be released and you will not be charged.
Cancellations made within the 72 hours window are subject to the full rental period charge per the rental booking. If the cancellation is made within 24 hours of your pick-up, the full rental period charge plus a cancellation fee of $30.00 will apply.